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Carmakers to face €10bn fine for missing EU carbon targets
06 Feb 2012 11:42
The majority of carmakers in Europe must reduce emissions further to meet 2015 targets or ... -
Renault to reorganise UK business
06 Feb 2012 11:25
Renault is to restructure its business in the UK, dropping a number of models and reducing... -
The All New i40: Style meets practicality
06 Feb 2012 10:56
As Hyundai’s first D-segment vehicle to be developed specifically for the European m... -
Land Rover Discovery HSE and Range Rover Sport HSE top speeding offence study
06 Feb 2012 10:25
Confused.com has revealed which cars are most likely to be driven by those who have commit... -
SEAT launches aftermarket initiative for fleet customers
03 Feb 2012 15:20
SEAT is continuing its campaign to become a fleet manufacturer of choice with a comprehens...
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UK businesses on "One Chance High-Street" with customer service
06 Feb 2012 15:37
New research reveals that UK businesses only have one chance to get it right when it comes to customer service: six out of ten UK consumers (62%) say that if they receive bad service once, they will never buy from that company again.
The survey also highlights that the main drivers of service are getting the basics right, rather than adding special extra touches and flourishes. When consumers were asked what "good customer service" actually means to them, the two most popular responses were helpful and responsive employees (chosen by 84%) and quickly sorting out the problem if something goes wrong (75%).
These are also the two factors most likely to annoy customers if they aren’t done right: 46% see rude and unfriendly staff as the most irritating thing about bad service, while a third (33%) say that a company that is slow to fix problems is the thing they dislike most.
The research was carried out among over 2,000 British adults by car hire company Enterprise Rent-A-Car... read full article >
Hybrid power a perfect fit for new Yaris Hybrid
06 Feb 2012 14:07
Inside a modern supermini every inch of space counts. That’s why Toyota had to be sure that in creating its new Yaris Hybrid, fitting a hybrid powertrain was not at the cost of room in the cabin, or in the boot.
The result is a clever, compact version of Toyota’s Hybrid Synergy Drive system that is used in larger models, such as Prius and Auris Hybrid. Extensive R&D work has produced an efficient, full hybrid system for Yaris using a petrol engine and electric motor, that gives a total power output of 99bhp (74kW).
The system uses a new 1.5-litre Atkinson cycle petrol engine that weighs 16.5kg less and is 10% more compact than the 1.8-litre unit used in Prius and Auris. Likewise, other major components such as the electric motor, power control unit and transaxle were also made lighter and smaller: the size of the motor has been reduced by 20% and the PCU 12%, compared to those in read full article >
Tristar Worldwide acquires 53 Volvo XC models for luxury fleet
06 Feb 2012 13:44
Tristar Worldwide has taken delivery of 53 Volvo XC vehicles over the winter months to help it cope with the potential chaos that, as in previous years, has been caused on UK roads by bad weather.
Tristar, who recently renewed its three-year car supply deal with Volvo for 2,100 cars to service its Virgin Atlantic Airways' Upper Class chauffeur contract, has now taken delivery of 18 Volvo XC70s and 35 XC90s to ensure it delivers a quality service.
Come ice, rain or snow, Tristar trusts the Volvo XC brand to get its customers safely from the front door to the airport, making their travel experience as seamless as possible.
XC is Volvo's cross country brand... read full article >